Legal

Privacy Policy

This Privacy Policy describes, how Downtown Financial Group (a DBA of GoRascal Inc., NMLS #2072896) collects, uses, shares, and protects information about consumers who interact with our website, our loan officers, and our services.

1. Information We Collect

We may collect personal information you provide directly (such as your name, contact details, employment and income information, and property details), information collected automatically (such as device and usage data, cookies, and analytics identifiers), and information from third parties (such as credit bureaus, verification services, and business partners).

2. How We Use Information

We use information to evaluate and process mortgage inquiries and applications, to communicate with you, to comply with legal and regulatory obligations, to protect against fraud, to improve our services, and for other purposes described at the point of collection.

3. How We Share Information

We may share personal information with affiliated companies (including GoRascal Inc.), service providers, investors, insurers, credit bureaus, government authorities, and other parties as necessary to originate, process, close, and service mortgage loans, and as otherwise permitted or required by law.

4. Financial Privacy (GLBA)

As a financial institution, we are subject to the Gramm-Leach-Bliley Act ("GLBA") and its implementing regulations. We are required to provide you with a separate GLBA privacy notice describing the categories of nonpublic personal information we collect and share, and your right to limit certain disclosures where applicable. That notice will be delivered separately at the time an application is initiated and will control in the event of any conflict.

5. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies for functionality, analytics, and marketing. You can control cookies through your browser settings.

6. Your Privacy Rights

Depending on where you reside, you may have rights to access, correct, delete, or restrict the use of your personal information, to opt out of certain sharing, and to appeal denials of these requests. To exercise any of these rights, contact us using the information below.

7. How to Opt Out

You may opt out of marketing communications at any time by:

  • Replying "STOP" to any text message from us
  • Using the unsubscribe link in any marketing email
  • Submitting a request through our Communication Preferences page
  • Emailing us at teamvictoria@dfgmtg.com

Note that even after opting out of marketing communications, we may still send you transactional communications about active loan inquiries or applications.

8. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. No system, however, is completely secure.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date at the bottom of this page reflects the most recent revision.

11. Contact Us

Questions about this Policy or our privacy practices should be directed to teamvictoria@dfgmtg.com.

Last updated: September 2026